Rat Rod
Owner & Founder
Had a lousy bank experience yesterday.
My wife stopped by the bank to cash a few checks and the teller told her they couldn't do it because we were overdrawn by $500. :shock:
We never use that particular bank account and we only leave the account open to cash checks because they are so close to our house. My wife came home and said that I better go check the account because something crazy is going on. I go login in to my account and see that I have been making a HUGE mistake for the past 2 weeks. It turned out that I had been using the wrong debit card for all of my transactions. Instead of using the one for the credit union we use I had been using the one for the bank by us....DOHHHH!
There were 13 overdraft charges which came to a total of $395 in bank fees. I immediately drove to the bank and sat down with the manager to tell him what had happened. I told him that we never received one letter or phone call over those two weeks alerting us of anything. He checked my account and said that we were signed up for online statements only and that I should have been getting email alerts. I told him I received nothing. He checks my email address that I had tied to my account and it was correct, but showed a note that it had been failing. None of the 33 email alerts that were sent ever made it through. He said that I should have received a letter notifying me that the email was failing...I never did.
So after going back and forth with the guy he offered to take off $175 of the overdraft charges, but wouldn't do anymore than that. Said that it wasn't a bank error. Ended up paying $220 worth of fees.
It was my own fault for mixing up my cards and I've chalked it up to stupid tax. Looks like I'll be selling some bike parts as punishment.
Moral of the story...pay attention when you're buying stuff and watch your bank accounts like a hawk!
My wife stopped by the bank to cash a few checks and the teller told her they couldn't do it because we were overdrawn by $500. :shock:
We never use that particular bank account and we only leave the account open to cash checks because they are so close to our house. My wife came home and said that I better go check the account because something crazy is going on. I go login in to my account and see that I have been making a HUGE mistake for the past 2 weeks. It turned out that I had been using the wrong debit card for all of my transactions. Instead of using the one for the credit union we use I had been using the one for the bank by us....DOHHHH!
There were 13 overdraft charges which came to a total of $395 in bank fees. I immediately drove to the bank and sat down with the manager to tell him what had happened. I told him that we never received one letter or phone call over those two weeks alerting us of anything. He checked my account and said that we were signed up for online statements only and that I should have been getting email alerts. I told him I received nothing. He checks my email address that I had tied to my account and it was correct, but showed a note that it had been failing. None of the 33 email alerts that were sent ever made it through. He said that I should have received a letter notifying me that the email was failing...I never did.
So after going back and forth with the guy he offered to take off $175 of the overdraft charges, but wouldn't do anymore than that. Said that it wasn't a bank error. Ended up paying $220 worth of fees.
It was my own fault for mixing up my cards and I've chalked it up to stupid tax. Looks like I'll be selling some bike parts as punishment.
Moral of the story...pay attention when you're buying stuff and watch your bank accounts like a hawk!