Park Tool Customer For Life (and you should be too)

[Road Master]

My first Park Tool was a big butt Pedal Wrench! I haven't met a rusty pedal since that I couldn't break loose with little effort. And you've gotta have cone wrenches anyways - might as well buy the best! Robert

 

[kingsting]

My first Park Tool was a big butt Pedal Wrench! I haven't met a rusty pedal since that I couldn't break loose with little effort. And you've gotta have cone wrenches anyways - might as well buy the best! Robert

The Park PW-4 is one of the greatest bicycle tools of all time! 8)

 

[yoothgeye]

I have just had another great experience with Park Tool.

I "Like" their page on Facebook and get updates. They have some contests where you simply comment or share for a chance to win a tool. Earlier in the summer when they released the CT-3.2 (newly updated chain tool with a moving shelf) I won one of them from them. I already owned a CT-3, but having another meant one could stay in the shop and one travel.

I was using it last week and I felt like the movable shelf was a little loose, I had seen nothing in the instructions to address the new shelf, so I grabbed an allen key to tighten it up, the allen head broke. Crap!

I snapped a photo of the tool and e-mailed it to Park Tool. Before I sent the message I checked the website to make sure I was using the right terminology when I noticed a note about the new tool saying that trying to tighten down the shelf could break the tool, I took that as a disclaimer, but I sent the message anyway affirming that I had just seen the warning and it was totally my fault that the tool broke.

This was their reply:

"Please keep the “T” handle as a spare, and recycle the casting.

Your replacement will ship this week."

Followed by a FedEx shipping confirmation.

AWESOME TOOLS, AMAZING CUSTOMER SERVICE!!!

 

[yoothgeye]

They also sell bottle openers and they are cool, but more of a novelty.

WWHHAAA??? the BO-1 is the most important tool we have at my shop..we use it at the end of each workday..to open our "reward" for a hard day's wrenchin'... :wink:

I've got the BO-3

 

[yoothgeye]

I probably should add a disclaimer to that last joke.. Please realize its coming from a lifelong Baptist who heard all my best Baptist drinking jokes from my youth minister back in the day. :wink:

Nah, it's all good. I was raised in a Southern Baptist home, I heard the jokes too. My folks didn't drink and I was never around drinking, but I wasn't sheltered from the damaging effects of drunkeness (notice I didn't say having a drink).

As a youth pastor I have to watch what I do, but I am not against anyone of age drinking, as long as the goal or outcome is not being drunk.

Back on track, the BO-3 is a keychain sized bottle opener that looks like a small Park Tool come wrench, the opening is 10mm. Very cool gift for $5.

 

[mikeeebikey]

I have an entire box dedicated to park Tools and have never broken one, maybe it's time I do cause I never got stickers with the tools!!!!!!
Park tools are simply the best for your dollar investment.

 

[yoothgeye]

Go to the website, fill out the form and ask for some stickers, they should hook you up, unless a thousand people read this and try it all in a few days... that might sour the deal.